课程简介
熟悉商务谈判的相关概念、商务谈判中通常遵循的原则、商务谈判的各个环节、商务谈判通常经历的阶段、谈判中的运用到的策略和技巧、各种商务谈判的类型。还可了解商务谈判中应该注意的各种礼节。
课程提纲
- PART ONE
- CHAPTER 1 Business Manners
- CHAPTER 2 Telephone Calls
- CHAPTER 3 Introductions and Greetings
- CHAPTER 4 Corporate Hospitality
- CHAPTER 5 Company Description
- CHAPTER 6 Product Description
- PART TWO
- CHAPTER 7 Inquiries and Offers
- CHAPTER 8 Price
- CHAPTER 9 Payment Terms
- CHAPTER 10 Packing
- CHAPTER 11 Shipment
- CHAPTER 12 Signing a Contract
- CHAPTER 13 Complaints and Adjustments
- PART THREE
- CHAPTER 14 Mergers and Acquisitions
- CHAPTER 15 Licensing Agreemems
- GLOSSARY
- BIBLIOGRAPHY